STEVE CLIFFORD

CEO

Steve is passionate about helping people facing adversity to improve their opportunities in life. That passion has led him to work with organisations which transform the lives of vulnerable, disadvantaged and marginalised people. In 2014 Steve moved out of the corporate world where he worked as a senior partner with a top law firm to work as a leader in the for-purpose sector.

Before becoming CEO in March 2021, Steve held leadership roles in several NPOs supporting young people and their families – including as Head of Australian Operations at Save the Children; as CEO of Doxa Youth Foundation which supports young people aged 8 to 24 years to overcome disadvantage; inaugural CEO of Thrive by Five, the early childhood arm of Andrew and Nicola Forrest’s Minderoo Foundation; and held his first role in the sector as COO of national charity Whitelion working with youth at risk and in the youth justice system.

Steve loves making a difference and building high performance teams that deliver exceptional results. He is the author of “From Profit to Purpose”, a how-to guide on switching sectors.

LUCY COWARD

Director of Operations

Over the course of a 20 plus year career in Procurement, Supply Chain and International Business, Lucy has a proven ability to identify and realise cost savings and efficiencies. Lucy has a keen focus on leading and optimising complex supply chains in FMCG, agriculture and manufacturing in Australia and internationally.

Lucy began her career providing export and international business development advice to food, beverage, agricultural and FMCG companies. She has built a strong technical skillset in procurement, logistics, negotiation and international supply chain management. In this capacity, Lucy has had a transformative impact on a number of large agricultural and manufacturing businesses. Lucy is passionate about implementing change through strong working relationships to drive real improvement and development around COGS and customer service outcomes.

KEVIN SHIM

Director of Finance

Kevin has extensive experience in finance management in NPOs, having previously worked as Finance Manager at Multiple Sclerosis and at South Eastern Melbourne Primary Health Network where he successfully managed the rapid growth of the business.

JULIE DWYER

Marketing & Communications Manager

Julie came to SecondBite after working in roles across the health, NPO, education and manufacturing sectors.

She is highly experienced in communications and marketing strategy, implementation and review and thrives in fast paced environments. She has worked on several consumer health and fundraising campaigns and understands how to put research into practice to motivate, engage and change behaviour.

SUZZANNA FLANAGAN

Human Resources Manager

Suzzanna has more than 30 years in Human Resources management, with prior experience in the retail, fast food, training, labour hire, property maintenance services and health sectors.

While much of Suzzanna’s experience is in generalist human resources positions, she has also enhanced her skills in specialist roles in Learning and Development, RTO Operations, HR Administration, Remuneration and Recruitment.

EMMA WATTS

Director of Fundraising

Emma joined SecondBite in July 2022, having held leadership roles within the NPO, government and corporate arenas, heading up fundraising, communications and stakeholder engagement in the conservation, social services, and animal welfare sectors.

Emma is passionate about having a positive impact on the people and animals of the world who need it most and has coupled her professional career with a strong volunteer history, including roles as a wildlife rescuer and Non-Executive Board Director at Animal Aid and The Thin Green Line.

TEGAN WISE

QLD State Operations Manager

Tegan provides leadership and strategic direction for the organisation in Queensland.
She has spearheaded projects including ‘The Charity Meal Project’ where SecondBite provided fresh produce weekly and distributed meals to those who have been affected by COVID. They provided 200 meals per week over five weeks to students from Central Queensland University’s in Brisbane.

Tegan said projects like this “provide more than just a meal – they provide support, hope and friendship to those doing it tough.

We identified a gap in assistance for international students attending university in Australia, as they are not eligible for government assistance and a large volume of these students have been unable to work during the COVID-19 crisis.” You can read the full article here.

LYNDON NILSSON

WA State Operations Manager

Lyndon joined SecondBite in 2018 to develop and maintain stakeholder relationships required to grow Western Australian operations.

He has had a key part in the success of collaborations in WA including Northern Valleys Packers who kindly donate seconds produce to reduce food waste. You can read an article on the partnership here.

Lyndon also oversaw a project with St Stephen’s School to provide fresh vegetables and assist local families in need. He said of the event “SecondBite is the conduit between our loyal food donors and our wonderful charity partners. We play such an important role in ensuring we end waste and end hunger.” You can read the full article here.

Lyndon has been dedicated to the food waste cause and has previously worked at Food Rescue Ltd as Operations Manager.

NICK HILLIARD

VIC State Operations Manager

Nick joined SecondBite in the peak of COVID 2020 to lead our Victorian operations through major changes and rapid responses to the challenges of COVID.

He’s a seasoned people leader and change maker with nearly 20 years experience leading diverse teams. Three of these years were spent with a not-for-profit organisation working with communities in remote Northern Territory. Nick has also managed inventory and fleet movements in the hire equipment industry for two years.

Outside of work you’ll find Nick enjoying the great outdoors travelling and finding the best places to trek and camp.

NARELLE MCDONALD

NSW State Operations Manager

Narelle joined SecondBite in 2021 and brings with her a wealth of experience having worked in the FMCG and food industry for 30 years. She has worked in many areas including customer service, warehousing, inventory and purchasing in Beak & Johnston, Greens General Foods, Keystone Foods, Lion, and Procter & Gamble.

Narelle is a passionate and experienced people manager who enjoys working in supply chain and logistics and ensuring that things runs smoothly. She loves nature and lives on 10 acres in the Hawkesbury region where she nurtures her thriving garden and hangs out with her dogs.

BRIAN ELLIS

SA State Operations Manager

Brian Ellis holds a Certificate in Business Management from Deakin University. Brian currently oversees all the operations in South Australian and the Northern Territory as the Operations Manager for these two regions. Brian’s background includes Production & Transport Manager and Operations Manager for QANTAS Airways and GM Holden Area Leader.